Outsource After-Hours Answering Service

A huge part of any business is maintaining smooth customer relations. To answer and respond to calls, whether they are from customers, prospects or employees is one of the priorities of every business and since it is something needed round the clock, you may not have enough manpower to respond to each and every call. […]

Should Lawyers Use Live Chat?

In the run to be the best business and services provider one’s customer service needs to be undoubtedly top-notch and live chat aims to serve the same purpose. The software for live chat is installed on your website and is operated by trained customer service staffs on the other end. In this fast paced world […]